CJI Research measures citizen awareness, satisfaction, and priorities.
Cities and counties provide communities with police, fire, parks, development programs and other services that profoundly affect citizens, businesses, and the overall culture and character of a community. The city needs to know what citizens are thinking -- not for the political purposes of its elected officials but for the same reasons that commercial service organizations need to know what customers are thinking -- to better serve them.

CJI Research Corporation has provided such services to cities, transportation departments, school districts, library districts, mental health agencies, agencies for developmental disabilities, enabling them to understand customer and public perceptions of their services.

How aware are customers and the general public of services?
Where are the gaps in public knowledge of city services?
How best to communicate with the relevant public?
When choices must be made, what are the choices the public and the user-community within the public would make?

Policy makers can speculate about these questions and how the public would weigh-in. Or they can know. CJI Research can provide the tools you need.

Urban Affairs