CJI Research projects are national, statewide, or local in scope. Subject matter and methods vary with client needs. Here is a series of examples of recent studies.


The Ann Arbor Area Transportation Authority (AAATA) serves much of Washtenaw County, Michigan. To provide data on community and passenger needs and attitudes, CJI has conducted biennial and passenger and occasional community surveys since 2009.

CCEP project

The California Civic Engagement Project (CCEP), housed at UC Davis, conducts research in California’s voter behavior in order to find ways to encourage greater participation. CJI is providing a major statewide survey to determine voter response to major revisions in the options Californians have to cast their ballots.


Goodwill Columbus trains and coaches workers who have difficulty finding and holding jobs. To support its familiar retail approach to funding, Goodwill needs public support of its mission, and recognition of its brand. CJI has conducted regular awareness and branding studies since 2006.


CJI Was selected by the American Public Transportation Association (APTA) to compile a coast to coast review of transit passenger surveys to serve as the 2016 APTA National Guide to Transit Passenger Characteristics.

Sacramento area

For the Sacramento Area Council of Governments (SACOG), CJI completed a major regional citizen telephone survey with a geographically stratified sample of citizens to determine their transportation priorities within the long term Sustainable Communities Plan.

Hot Chicken Takeover

Hot Chicken Takeover (HCT) is a social enterprise which has built a work-force development program for hard-to-employ persons on the basis of a fabulous go-to family restaurant. CJI was proud to provide guidance and analysis for a customer survey HCT use in building its pro-forma for expansion.

SACOG – Seven Transit Systems

With our partner, Transit Marketing, Llc, CJI completed a major survey of Sacramento Regional Transit riders and followed up five years later with a unified regional transit survey of passengers on the seven separate transit systems in the SACOG region

City of Gahanna

Gahanna, a suburban city in central Ohio, puts a high priority on meeting the community’s priorities, and maintaining satisfaction with services. As Gahanna has grown, CJI has provided surveys and focus groups with Gahanna’s citizens from 2008 through 2013 to help inform mayor and council.

Brand Tracking – Not For Profits

Many hospitals are organized as not-for-profit and must continually raise funds, sometimes by public appeal. Were public appeals by paid advertising being seen and heard? For one major hospital system, CJI designed a study to dual-track ad awareness and advertising expenditure.