Marketing and service development for transit succeed when they are based on sound research

CJI Research provides research services to the public transit industry with an alliance of professionals in market research, marketing, and planning.  The CJI Team offers transit systems throughout the United States a resource for effective marketing and service development support. 

We provide research that...  

• Measure customer satisfaction.
• Identify marketing opportunities.
• Increase ridership through attraction and retention.
• Build community support.
• Guide service development efforts 

Having worked with public transit agencies for many years, Dr. Hugh Clark is recognized as a leader in innovative research techniques.  For transit studies, CJI Research teams with Selena Barlow, of Transit Marketing, LLC.  Having worked in partnership for transit agencies since 1983, Hugh and Selena have developed many of the market research techniques and marketing strategies which are now considered standards within the industry.