CJI brings you a close-knit team of highly trained and experienced professionals.
CJI Research Corporation (CJI, is an alliance of personnel highly experienced in market research, marketing, transit planning, database design, and graphic design. CJI was formed in 1983 by Dr. Hugh Clark and Dr. Joan Simon to provide market research to the public and not-for-profit sectors throughout the United States.
Dr. Hugh M. Clark, PhD
Dr. Clark is co-owner with Dr. Joan Simon, of CJI Research Corporation. He conducts primary research in attitudes and behaviors involved in public transportation, civic affairs, health care, and not-for-profit enterprise. He has more than thirty years of experience in market research of these kinds. He teaches Survey Design at the John Glenn College of The Ohio State University. He has also taught at Michigan State University, Miami University of Ohio, and Ohio Wesleyan University.
His research tools include surveys, focus groups, electoral analysis, key informant studies, census analysis, and other types of research. On the basis of his research, he has advised hospitals, public transportation providers, municipal governments, and not-for-profit organizations, on matters of customer and citizen attitudes and behavior. He has counseled mayors, governors, school boards, transit authorities and others on issues of public attitudes toward taxation.
In addition to his research background, Dr. Clark brings real-world hands-on experience with the kinds of public and non-profit entities CJI Research now serves. For example, he chaired the board of a major non-profit serving public schools. He has managed and strategized ballot issues for transit and other authorities needing tax funding. For twenty years, he served as the in-house research provider for a major hospital system. He chaired an election regulatory body for the Ohio Secretary of State, and has been active in other arenas as well. Coupled with his extensive research training, this hands-on experience provides him with a unique perspective on the organizational imperatives of having and applying solid research information to strategic decision-making.
Selena Barlow, MBA. Marketing and Market Research.
Works exclusively within the transportation industry. Provides marketing consultation, market research and creative services to transit agencies, transportation departments of cities, counties and states and metropolitan planning organizations. Has worked for more than four dozen transportation agencies during the past twelve years. Services include marketing plan development, market research coordination and analysis, development of marketing programs and materials. Certified WBE.
Cliff Chambers, MCP, Planning.
Mr. Chambers is an expert in community-oriented mobility services in rural, small-urbanized and urban areas. He has more than 25 years of experience in utilizing a mobility management ethos in matching mobility services to market needs without a bias to a particular mode. Mr. Chambers utilizes his extensive financial planning skills to craft community mobility plans within available resources. He has prepared over 30 short-range transit plans for communities, rural regions, and recreation destinations. Mr. Chambers has also led multidisciplinary teams to ensure that good mobility is maintained in coordinating long-term land use and transportation decisions. Mr. Chambers has led or played major roles in four national research efforts from mobility management to more recently evaluating bus propulsion and fuel technologies. Mr. Chambers has a Masters in City and Regional Planning from U.C.
Karen Basinger, Ph.D. Database Design.
Dr. Basinger holds a Ph.D. in Computer Science from The Ohio State University. Her expertise is in data mining of very large data sets. She gets data to talk. For CJI’s work with the American Public Transportation Association (APTA), she recently developed a national database of passenger surveys that serves as the basis for the 2015 Transit Passenger Characteristics Study.
Joan Simon, Ph.D. Co-owner of CJI Research Corporation.
Dr. Simon is, with Hugh Clark, co-owner of CJI Research Corporation. Dr. Simon holds two Ph.D.’s, one in Sociology and one in Psychology. On the faculty of the Department of Family Medicine of the Ohio State University Medical School, she is also instrumental providing in-house research consultation within CJI Research Corporation.
Pamela Heller, Passenger Data Collection Manager.
Ms. Heller is an experienced consumer marketing and market research consultant. She provides support in the implementation of market research studies and community outreach efforts.
Annmarie O’Brien, Online Survey Programming.
Ms. O’Brien has worked for with CJI for more than ten years providing all of CJI’s online survey programming, first through Perseus Development Corp., and subsequently as an independent consultant.
Jacqueline Henretta, Assistant Manager for Data Collection.
Jacquie got to know public transit working for the Southwest Ohio Regional Transit Authority (SORTA) , handling all internal communications and public outreach, publishing newsletters, managing bid processes from external vendors, and managing marketing for new streetcar line. She currently assists CJI with management of complex transit passenger data collection projects.